You have many options with something that isn't working
properly. The first step is to understand why you would want to repair instead
of replace the unit. See "Why is repairing a good
option"
Verify where the problem is and what needs to be repaired.
Many times this is obvious (like on cd players that skip) but sometimes not
so clear like sound that comes and goes (is it speaker, the amp, or stereo).
Email
a tech if you need help with figuring out where the problem is.
Print off the Send in form to enclose with the
changer (all info needed is on the form, address, email, etc.)
Wrap it good with some bubble-wrap to protect.
All the carriers deliver here (UPS, USPS, FedEx, etc.) Allow under 1 week for
the repair, we'll contact you if need a few days longer for parts ordering.
Note: We will return everything that is sent in whether it's
cd's or brackets, all will be kept together.
Here are general removal tips, specific tips are linked from the vehicles model
page when available.
OEM Stereos do not require removing the knobs or faceplates as
they did decades ago. They generally come out to the front as a complete stereo.
The brackets that hold them in are usually just hidden by the dash trim that
surrounds it. These panels generally have a couple well hidden screws holding
them and then they usually will unsnap off, carefully. Once the stereo is out
away from the dash you will see the connectors have a tab type lock to squeeze
and release to unplug them.
